Shipping policy

Shipping Policy

At Uptown Handles, we aim to deliver your orders quickly and efficiently. Please review our shipping policy below for details on delivery times, costs, and other important information.

Shipping Within Australia

We currently ship only within Australia.

Orders are processed within 1-2 business days after payment confirmation.

Standard shipping times vary depending on location but typically range from 3-7 business days.

Express shipping options are available at checkout for faster delivery.

Shipping Costs

Standard shipping: Calculated at checkout based on weight and destination.

Express shipping: Available at an additional cost, calculated at checkout.

Free shipping may be offered on orders over a specified amount (subject to promotions).

Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

International Shipping

At this time, we do not ship internationally. If you are located outside Australia and wish to purchase our products, please contact us directly via our contact page to discuss potential options.

Shipping Delays & Issues

While we strive to meet delivery estimates, delays may occur due to factors beyond our control, such as weather, courier issues, or high order volumes. If your order is delayed, please reach out to our support team for assistance.

We are not responsible for incorrect shipping details provided at checkout. Please ensure your address is accurate before completing your purchase.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

We will work with the courier to resolve the issue and arrange a replacement or refund where necessary.

For further enquiries, feel free to contact us at orders@uptownhandles.com.au. We appreciate your support and look forward to serving you!